Shipping policy – Pedal Commander
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Shipping policy

Pedal Commander orders are shipped Monday to Friday between 8:00 AM to 12:00 PM PST (excluding some holidays).

Handling Time

  • Standard Shipping: 2-4 business days (may be processed by our fulfillment center)
  • Expedited Shipping: 0-1 business day. Orders received before 12:00 PM PST will be shipped the same business day. Orders received after 12:00 PM PST may be shipped the following business day.
  • Overnight Shipping: 0-1 business day. Orders received before 12:00 PM PST will be shipped the same business day. Orders received after 12:00 PM PST may be shipped the following business day.

Local Pickup is available at: 4690 Calle Quetzal Camarillo, CA 93012 
For customers interested in Local Pick-up, please contact us prior to ordering at 805-365-1010, Monday - Friday 8AM - 4PM PST, or email us at [email protected] and we will coordinate a pick-up time.

Shipping Insurance

Pedal Commander offers shipping insurance to provide protection against any unexpected damage, or loss that happens before a package reaches its destination. After knowing that your shipment has been damaged, or lost, you must make a claim with our customer service team as soon as possible. We will ship you a new unit for FREE if your order was lost by the logistics company.

International Shipping Policy

  • Orders are not shipped or delivered on weekends or holidays.
  • All orders received before 12:00 PM PST will be shipped the same business day. Orders received after 12:00 PM PST may be shipped the following business day.
  • Customs, Duties, and Taxes - Pedal Commander is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Orders

After shipping an order, you will receive an email with tracking details.