配送ポリシー
Pedal Commander orders are shipped Monday to Friday between 8:00 AM to 12:00 PM PST (excluding some holidays).
Handling Time
- Standard Shipping: 4-10 business days (processing time up to 3 business days)
- Expedited: 2-4 business days. Orders received before 12:00 PM PST will be shipped the same business day. Orders received after 12:00 PM PST may be shipped the following business day.
- 1-Day Shipping: 1 business day. Orders received before 12:00 PM PST will be shipped the same business day. Orders received after 12:00 PM PST may be shipped the following business day.
- PO Boxes: Orders Shipped to P.O Box Adresses, Can be Shipped Only by USPS.
After shipping an order, you will receive an email with tracking details.
Local Pickup is available at: 4690 Calle Quetzal Camarillo, CA 93012
For customers interested in Local Pick-up, please contact us prior to
ordering at 805-365-1010, Monday - Friday 8AM - 4PM PST, or email us at customerservice@pedalcommander.com and we will coordinate a pick-up time.
Shipping Insurance
Pedal Commander offers shipping insurance to provide protection against any unexpected damage, or loss that happens before a package reaches its destination. After knowing that your shipment has been damaged, or lost, you must make a claim with our customer service team as soon as possible. We will ship you a new unit for FREE if your order was lost by the logistics company.
International Shipping Policy
- Orders are not shipped or delivered on weekends or holidays.
- All orders received before 12:00 PM PST will be shipped the same business day. Orders received after 12:00 PM PST may be shipped the following business day.
- Customs, Duties, and Taxes - Pedal Commander is not responsible for any shipping delays due to customers or customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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This Policy shall be governed by and construed under the laws of the state of California. Any disputes between the Parties shall be resolved in the Superior Court of the County of Ventura, State of California. In the event of any litigation between the Parties arising out of this Policy, the prevailing party shall be entitled to recover from the other its reasonable attorney's fees and reasonable costs incurred.